| Issue | Solution |
| :--- | :--- |
| "Failed to connect to database" | Verify SQL Server is running and Windows Firewall allows port 1433. |
| White graphics / artifacts | Update GPU driver. E3D 3.1.6 is picky with Intel integrated graphics. |
| Missing toolbar icons | Run C:\AVEVA\E3D316\Install\RegisterIcons.bat as admin. |
| Crash on export | Set C:\Temp folder and grant Full Control to Everyone (temporarily). |
Cause: Missing or corrupt tnsnames.ora.
Fix: Copy a working tnsnames.ora from an existing PDMS client to %ORACLE_HOME%\network\admin\. Ensure the service name matches E3D_316. aveva e3d 316 install
After installation, you must set environment variables. The installer may do this automatically, but verify: | Issue | Solution | | :--- |
Reboot your machine (critical for registry keys and drivers). Reboot your machine (critical for registry keys and
Before double-clicking any setup.exe, complete this 10-point audit:
| Item | Requirement | Verification Command |
| :--- | :--- | :--- |
| OS Version | Win10 21H2+ or Win11 22H2+ | winver |
| RAM | 32 GB (64 GB recommended) | wmic memorychip get capacity |
| GPU | DirectX 11 or 12, 4GB+ VRAM | dxdiag |
| Disk Space | 25 GB for binaries + 50 GB for projects | fsutil volume diskfree c: |
| .NET Framework | 4.8 or 4.8.1 | Get-ItemProperty 'HKLM:\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full' |
| VC++ Redist | 2015-2022 (x64) | Check via "Apps & Features" |
| SQL Native Client | 11.0 or later | reg query HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server Native Client 11.0 |
| Environment Var | AVEVA_ROOT | (Set after install) |
| Firewall Ports | 8181 (LFM), 8002 (Oracle), 1433 (SQL) | netstat -an |
| User Rights | Local Admin + DB_CREATE on SQL/Oracle | whoami /groups |
The installation will fail without a valid license path.