Contact Manager For Outlook 2013 - Business

BCM included tools to run basic marketing campaigns directly from Outlook.

  • “BCM could not complete your last action” after certain Outlook updates:
  • BCM crashes after updating OS (e.g., Windows 10):
  • Installer tries to install different program or fails:
  • Sharing/SQL connectivity issues:
  • Performance issues:
  • Duplicate contacts:
  • Also export/business data to CSV/PST periodically as a secondary backup.
  • Before major upgrades or migrations, perform a full DB backup and test restore on a separate machine.

    • Since BCM is no longer supported, organizations still using it should plan migration to alternatives: business contact manager for outlook 2013

    | Replacement Option | Migration Path | |-------------------|----------------| | Outlook 2019/2021 with Categories and Contact Groups | Manual export BCM contacts to PST, lose opportunities & history. | | Microsoft Dynamics 365 Sales | Use BCM Migration Tool (third-party) or manual import via Excel. | | HubSpot CRM (Free) | Export BCM to Excel → map fields → import to HubSpot. | | Zoho CRM | CSV import, but history (emails) not preserved. | | eWay-CRM (Outlook-integrated) | Direct BCM to eWay migration tool available. | BCM included tools to run basic marketing campaigns

    Critical step before migration: Use BCM’s Export to Excel for Accounts, Contacts, Opportunities, and History. Export linked emails as separate PST files. “BCM could not complete your last action” after

    Open BCM in Outlook 2013. Go to Business Contact Manager tab > Database Tools > Export to Business Contact Manager. You can export to a .bcm file or directly to Excel/CSV.