You have a license for Capture One 23 (v16), but are you sure it’s not an Express or Pro license for Sony/Fuji only? Check your license type in your account portal.
After installing 16.4.6.20, do the following:
Capture One Pro supports a wide range of RAW file formats from most camera manufacturers. When you import your RAW files, Capture One Pro applies a default rendering, which you can then adjust using the various editing tools.
Version 16.4.x is part of Capture One version 16 (released late 2023–2024).
Use 16.4.6.21 (same fixes) or move to 16.5.x for better stability.
You can request a specific build from Capture One support if you have a valid license.