Irca Lead Auditor Exam Questions And Answers
Q: During an audit you observe that corrective actions for repeated customer complaints are logged, but no root-cause analysis or effectiveness checks are recorded. Which clause is not met and what finding do you raise?
A: Evidence: complaint logs lack root-cause analysis and effectiveness verification. Clause: (e.g., ISO 9001:2015 — 10.2 Nonconformity and corrective action). Finding: Nonconformity — major (repeated issue with insufficient corrective action systemically affecting product/service conformity). Required action: implement root-cause analysis for complaints, document corrective actions and effectiveness checks, and verify effectiveness across affected processes.
Before diving into specific questions, you must understand that the International Register of Certified Auditors (IRCA) does not offer a single “standardized” test. Instead, they approve course providers (such as BSI, SGS, or TÜV NORD) who must adhere to IRCA’s strict examination criteria.
The exam is open book, but don’t let that fool you. The questions are scenario-based and require synthesis of ISO clauses, auditing principles (ISO 19011), and management system jargon. irca lead auditor exam questions and answers
According to ISO 19011, the audit team leader should: a) Make all audit conclusions alone. b) Prevent conflicts of interest and ensure the audit is objective. c) Accept gifts from the auditee if they are below $50 in value. d) Only communicate with top management.
Answer: B
Explanation: Ethical conduct and objectivity are core. Option A is wrong (conclusions are agreed with the team). Option C violates IRCA’s code of conduct.
What is the difference between “correction” and “corrective action”? Give an example of each. Q: During an audit you observe that corrective
Model Answer: