Once the battery is installed and the hands are set roughly to the correct time, your Kincaid clock will begin searching for the WWVB signal.
Problem: The clock is exactly 1 hour off.
Solution: You likely live in Arizona or Indiana (non-DST zones), or you forgot to flip the DST switch to "ON" or "OFF." Find the tiny switch labeled DST and flip it. The clock will fix itself within 1 hour.
Problem: The clock stopped at 2:17 AM and won't move.
Solution: The batteries are dead. However, because this is a radio clock, it will remember the exact time when new batteries go in. It is not broken; it is in a coma. Change the batteries.
Problem: The second hand ticks twice, pauses, then ticks twice again.
Solution: This is the "Low Battery Lope." The clock is saying, "I am starving for voltage but clinging to life." Replace the batteries immediately.
Problem: It never finds the signal.
Solution: Radio waves hate metal and concrete.
This indicates the hands have lost their reference position.
Solution – Manual Reference Reset (Kincaid exclusive procedure):
Step 1: Battery Installation
Step 2: Location & Signal Acquisition
Once the battery is installed and the hands are set roughly to the correct time, your Kincaid clock will begin searching for the WWVB signal.
Problem: The clock is exactly 1 hour off.
Solution: You likely live in Arizona or Indiana (non-DST zones), or you forgot to flip the DST switch to "ON" or "OFF." Find the tiny switch labeled DST and flip it. The clock will fix itself within 1 hour.
Problem: The clock stopped at 2:17 AM and won't move.
Solution: The batteries are dead. However, because this is a radio clock, it will remember the exact time when new batteries go in. It is not broken; it is in a coma. Change the batteries.
Problem: The second hand ticks twice, pauses, then ticks twice again.
Solution: This is the "Low Battery Lope." The clock is saying, "I am starving for voltage but clinging to life." Replace the batteries immediately.
Problem: It never finds the signal.
Solution: Radio waves hate metal and concrete.
This indicates the hands have lost their reference position.
Solution – Manual Reference Reset (Kincaid exclusive procedure):
Step 1: Battery Installation
Step 2: Location & Signal Acquisition