You must prove ownership of the machine. Pilz support may guide you through a reset process, but they will not "crack" or recover the password. They may require a purchase order or serial number verification.
Given that the "default password" is largely a myth, treat your safety controller like a critical server. Here is a checklist: pnozmulti configurator default password
If you only need to view the configuration (e.g., for diagnostics) but not change it, some older base units allowed a read-only upload without a password. Modern firmware versions (firmware 1.0 and above on PNOZmulti 2) typically require the password for any upload. You must prove ownership of the machine
If you are creating a new project and want to protect it: Given that the "default password" is largely a
Once you've gained access to the PNOZmulti configurator, you can begin the process of configuring your safety controller. Here are the general steps:
Best Practice: Store passwords in a secure, encrypted password manager that is shared with your maintenance team. Never hardcode them in unsecured text files.