Note: Official Epson tools may require authorization or service credentials.
No. Resetting requires low-level USB communication. Neither Epson iPrint nor any third-party Android/iOS app can perform a service reset.
This is the most popular method for home users.
What you need:
Steps:
Note: This software is powerful. Do not click other options like “Head ID” or “Initialization of EEPROM” unless you know exactly what you’re doing.
You might find YouTube videos titled “Reset Epson L396 without software” showing button combinations like:
These are myths. The Epson L396 does not have a secret button sequence to reset the waste ink counter. Those videos usually show:
Save your time – you cannot reset the service counter without software or a tool.
Sometimes you need to clear a glitchy configuration. This will not reset the waste ink counter, but it will erase network settings, language preferences, and power saving modes.
WIC Reset (Waste Ink Counter Reset) is the industry standard for Epson printers. It works for the L396.
Steps:
Result: The error light disappears. Your Epson L396 prints again.
If you own an Epson L396 (a popular multi-function ink tank printer), you might eventually face a frustrating roadblock: a flashing error light and a message on your computer screen saying, “A printer’s ink pads are at the end of their service life” or “Service required.”
When this happens, your printer locks up completely. You cannot print, scan, or copy. The only solution is to reset the Epson L396. But what does that really mean? Is it safe? How do you do it without breaking your printer?
In this 2,000+ word guide, I’ll explain everything you need to know about resetting the Epson L396, including:
When you see “Service required” or “Parts inside your printer are at the end of their service life”, the waste ink pad counter needs resetting.