Sevenrooms Api Documentation

The SevenRooms API returns standard HTTP status codes to indicate the success or failure of a request. Error responses are returned in JSON format and include an error message and a unique error code.

In the rapidly evolving landscape of hospitality technology, data silos are the enemy of efficiency. SevenRooms, a leading guest experience and reservation platform, has empowered thousands of restaurants, hotels, nightclubs, and venues to consolidate their operations. However, the true power of SevenRooms is unlocked when it talks to your other tools—your CRM, marketing automation, POS, or custom dashboard.

This is where the SevenRooms API comes into play. For developers, technical product managers, and systems integrators, understanding the SevenRooms API documentation is the first step toward building seamless, real-time hospitality ecosystems.

In this comprehensive guide, we will dissect the official SevenRooms API documentation, explore its core functionalities, authentication methods, key endpoints, rate limits, and best practices for integration. Whether you are building a direct integration for a multi-location brand or simply connecting to a third-party middleware, this article will serve as your definitive roadmap.

Real-time waitlist management requires webhooks (more on that later), but polling is also possible. sevenrooms api documentation

GET /waitlist/venue_id/entries – Returns active waitlist entries, including party size, guest name, and estimated wait time.
POST /waitlist/venue_id/entries – Add a party to the waitlist.
PATCH /waitlist/entries/entry_id/seat – Marks a party as seated and releases the table.

Access rich guest profiles—dietary notes, visit frequency, lifetime value, birthday, and preferences. Write access allows you to enrich profiles from external surveys or loyalty apps.

The SevenRooms API Documentation is more than just a reference manual; it is a strategic blueprint for building a seamless hospitality ecosystem. While it is not a completely open, anonymous API, its structured approach—combining REST, GraphQL, and webhooks—provides enterprise-grade reliability.

For developers, the key takeaways are:

By spending a focused hour reading the official documentation alongside this guide, you will reduce integration time by days and avoid the common pitfalls of duplicate guests, broken bookings, or throttled requests.

Ready to build? Contact your SevenRooms representative today to request API access and start transforming your guest experience through code.

Disclaimer: API endpoints, authentication flows, and rate limits are subject to change by SevenRooms. Always refer to the official, live documentation in the Developer Portal for the most current specifications.

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Based on real-world integration patterns, here are the most valuable sections of the SevenRooms API documentation:

Standard HTTP status codes:

| Code | Meaning | Handling | |------|---------|----------| | 200 | Success | – | | 400 | Bad request (invalid JSON, missing field) | Check request body against schema | | 401 | Unauthorized (invalid or expired token) | Refresh token or re-authenticate | | 403 | Forbidden (scope missing) | Request additional scopes | | 404 | Resource not found | Verify ID or venue context | | 409 | Conflict (e.g., double booking) | Retry with different time/table | | 429 | Rate limited | Backoff and retry | | 500 | Internal server error | Retry once after 5s, then escalate |

Error response body format:

  "error": 
    "code": "duplicate_reservation",
    "message": "A reservation already exists for this guest at overlapping time",
    "details":  "conflicting_id": "res_xyz789"

Let’s dissect the most frequently used sections of the SevenRooms API Documentation. While the full API has dozens of endpoints, these five categories will cover 90% of common integrations.