Wonderware Intouch Installation Guide 〈UPDATED〉

Create an install.cmd:

setup.exe /s /v" /qn ADDLOCAL=ALL LICENSE_SERVER=myserver:27000 GALAXY_NAME=MyGalaxy"

Common properties:

📘 Refer to SilentInstall.doc in the installation media for full parameters.

Installing Wonderware InTouch is not just about running an executable; it is about engineering a reliable HMI environment. By following this guide—preparing Windows, using Installation Manager correctly, configuring DCOM and licensing, and avoiding common pitfalls—you ensure that your SCADA node will run for months without crashes or communication failures.

Remember: Always install as a dedicated service account, always run WindowMaker as administrator, and never skip the post-install reboot. For further assistance, refer to the official AVEVA Knowledge Base (article IDs: KB000123, KB000456) or consult your system integrator.

Next Steps: After successful installation, proceed to configuring your first DAServer for PLC communication, then build alarms and historical logging. Stay tuned for our upcoming guide: "Optimizing Wonderware InTouch for 5000+ Tags".

Disclaimer: Product names, logos, brands, and other trademarks featured are the property of their respective holders. This guide is based on public documentation and field experience. Always refer to the official AVEVA documentation for version-specific changes.

Wonderware InTouch, now part of the AVEVA software portfolio, remains one of the most popular Human Machine Interface (HMI) solutions in the world. Whether you are setting up a simple stand-alone node or a complex networked application, following a structured installation process is critical for system stability and security.

This guide provides a comprehensive walkthrough for installing Wonderware InTouch, covering system requirements, pre-installation steps, and the installation process. 📋 System Requirements and Compatibility

Before running the installer, ensure your hardware and software meet the minimum specifications. Failure to do so can lead to "hanging" installations or runtime errors. Hardware Minimums CPU: 2 GHz Dual Core or higher.

RAM: 4 GB minimum (8 GB highly recommended for development nodes).

Storage: At least 20 GB of free space on the system drive (SSD preferred). Supported Operating Systems Wonderware InTouch is typically compatible with: Windows 10 (Pro or Enterprise versions). Windows 11 (for the latest versions of InTouch). Windows Server 2016 / 2019 / 2022.

Note: Home editions of Windows are generally not supported due to networking and security limitations. 🛠️ Pre-Installation Checklist

To ensure a smooth setup, perform these tasks before launching the installer:

Administrator Access: You must be logged in as a local Administrator.

Windows Updates: Ensure all "Pending" Windows updates are completed and the system is restarted. wonderware intouch installation guide

Disable Antivirus: Temporarily disable real-time scanning during installation to prevent file-lock errors.

Internet Information Services (IIS): If you plan to use Web Client features, enable IIS through "Windows Features."

DotNet Framework: Ensure .NET Framework 3.5 and 4.8 (or higher) are enabled. 🚀 Step-by-Step Installation Process 1. Launch the Setup

Locate the installation media (ISO file or USB). Right-click setup.exe and select Run as Administrator. This ensures the installer has the permissions required to modify system registries. 2. Select Features

The installer will present a list of components. Choose the ones that fit your use case:

InTouch Development: Required for creating and editing HMI applications (WindowMaker).

InTouch Runtime: Required for running the HMI on a machine (WindowViewer).

FS Gateway / OI Gateway: Essential for communicating with PLCs. Recipe Manager: Optional, for batch-style operations.

Sentinel License Manager: Mandatory for managing software keys. 3. Configure the Configurator

Once the files are copied, the Post-Install Configurator will launch automatically. This is the most critical stage:

Network Account: You must create or select a dedicated local user account. This account allows different Wonderware services to communicate across the network.

ASB Management: If you are using modern versions (AVEVA System Platform integration), you will need to point to a System Management Server (SMS).

Firewall Settings: Allow the Configurator to automatically open the necessary ports for InTouch communication. 4. License Activation Wonderware uses the AVEVA Enterprise License Manager. Open the License Manager from the Start Menu. Import your .xml license file.

Ensure the "InTouch" and "InTouch Runtime" features show as activated. ⚠️ Common Troubleshooting Tips

"ArchestrA User Account" Errors: This is usually caused by password complexity requirements. Ensure the password you set for the Network Account meets Windows security policies. Create an install

SQL Server Issues: If your version of InTouch includes a Historian or Alarm DB, the installer may attempt to install SQL Server Express. Ensure there are no existing SQL instances conflicting with the installation.

WindowViewer Won't Launch: Check that the Sentinel LDK Service is running in services.msc. 🔄 Post-Installation: What's Next?

After a successful installation and reboot, you are ready to:

Create a New Application: Open InTouch Application Manager and define your project path.

Configure Communications: Set up your Access Names to link WindowViewer to your PLC via an Operations Integration (OI) Server.

Optimize Performance: Adjust the "WindowViewer" update rates to ensure smooth screen transitions.

If you'd like to dive deeper into the setup, I can help you with:

Selecting the right PLC driver (OI Server) for your hardware. Configuring the Web Client for remote mobile viewing. Setting up an Alarm Database using SQL Server.

Which of these specific technical steps should we look at next?

Installing AVEVA InTouch HMI (formerly Wonderware InTouch) involves preparing your system environment, running the product-based installer, and configuring a dedicated system account for cross-node communication. 1. Pre-Installation Requirements

Ensure your machine meets the minimum and recommended specifications to prevent performance issues during runtime.

Operating System: Windows 10, Windows 11, or Windows Server 2016 and later are generally required for modern versions.

Hardware: A minimum of 2GB RAM (4GB+ recommended) and a 1.2 GHz processor (8-core for large systems).

User Privileges: You must have Administrator privileges on the installation machine.

SQL Server: While InTouch 2023 no longer requires a full SQL Server installation for standalone HMI, many components like the Historian or Alarm DB Logger still utilize SQL Express, which the installer can often provide. 2. Running the Installer What is InTouch? Competitors, Complementary Techs & Usage Common properties:

💡 For a production HMI PC, choose Custom → deselect Development if not needed.

Step 1: Launch the Installer

Step 2: The Start Screen

Step 3: Select the Product

Step 4: License Agreement

Step 5: License Information

Step 6: Feature Selection

Step 7: Database Configuration

Step 8: Installation

Step 9: Finish

This guide assumes you are installing from the AVEVA Licensing and Installation package.

InTouch relies heavily on .NET Framework, Message Queuing, and IIS (for Web Clients).

After successful installation, harden the system for production.

Disable Windows Error Reporting (it conflicts with InTouch crash handlers):

Set WindowViewer as Shell (for dedicated HMI appliances):

Backup the ArchestrA Galaxy Repository: